Reach our Columbia dispatch desk
Contact Us for Portable Toilet Rental in Columbia
The dispatch desk is answered during business hours for portable toilet and restroom trailer quotes. Call (803) 298-1012 for the fastest path to pricing or fill out the online form.
Phone, Email, Office Hours
Call (803) 298-1012 for the fastest reach—our dispatcher keeps the same calendar as the email queue, so either way you get the same person.
You can browse all portable toilet rental services on the home page before you dial. We offer Standard Porta Potty Rental, ADA-Compliant Portable Toilet, and foot pump hand-washing stations with grey water containment. This helps our dispatcher prepare your weekly servicing route.
- Phone
- (803) 298-1012
- Address
- 3600 Forest Dr
Columbia, SC 29204 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Columbia metro and surrounding Richland
Online Quote Form Response Time
our reply comes back the same business day with a firm unit count and price, confirmed by phone.
We respond to weekday form submissions within 30 minutes during 8 a.m.–5 p.m. Monday through Friday. After the first reply, we usually need the site type, any ADA requirements, and the exact number of units to lock the order. If your schedule is tight, we’ll move your drop-off to the front of the queue at no extra cost; Columbia jobs get the same priority as any other site.
Most callers in Columbia want to review portable toilet rental rates before booking, so we walk through flat hourly drive ranges plus any ADA upcharge or delivery surcharge across weekly and monthly ranges before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours calls route straight to a live dispatcher who monitors the fleet across Richland County roads and active job sites. Vacuum trucks stay staged for storm response and event surges, rolling within minutes of your call. Call (803) 298-1012 for after-hours service.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends, no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We keep weekend tipping slots open and can swap units same day when attendance jumps unexpectedly or after a storm knocks them out.
Permitting Help
We can pull last-minute special-event permits, right-of-way agreements, or county sanitation sign-offs to keep your units on schedule.
The understand the portable toilet rental process page walks through each step, from the initial call through delivery at your Columbia site. We cover the pre-delivery walk-through, pump out schedule, holding tank service interval, and weekly servicing cadence. After confirming your order, our dispatcher arranges the delivery handoff and explains when our vacuum truck returns for routine visits. The restroom units arrive on the schedule we agree to between pump out visits.
Where We Deliver
We run units out of the Columbia yard daily across Richland and Lexington counties, plus the surrounding townships like Cayce, West Columbia, Irmo, Forest Acres, and Blythewood. Same-day delivery is standard within 30 miles of the dispatch yard; beyond that we quote each run on request.
- Downtown Columbia
- Surrounding metro neighborhoods
- North Columbia corridor
- South Columbia corridor
- Richland unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Have the count of units, rental start and end dates, whether any units need to be ADA compliant, the surface you’re placing them on, and whether this is for a jobsite or event. We use those details to quote a rate, lock your service window, and email a confirmation.
+ How quickly can a unit get to my site?
place orders before noon for same-day delivery anywhere in the Columbia metro. sites outside the core run next-day placement unless the ground needs leveling or other prep — restroom trailers can add an extra day.
+ Do you take credit cards over the phone?
We accept credit cards over the phone and also ACH or net-30 invoicing for established trade accounts. The dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher will walk through the count of users, length of rental in weeks, and whether an ADA-compliant unit is needed for ground-stake anchors on a paved, gravel, or grass site. With that picture in hand she quotes a weekly or monthly rate, locks in the delivery window, and emails a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge. If you need the form, request a quote online and it goes straight to dispatch.
Ready to Book Your Columbia Delivery
Call (803) 298-1012 now. Units drop within hours of the call—next available delivery window opens fast.